Medical Office Administrator Diploma Program as Much About Life Skills as Computer Skills

Medical office administrators are the friendly face that greets clients, the empathetic ear that listens to them and the knowledgeable figure that guides them through their check-up or aftercare. Evergreen College’s Medical Office Administrator Program understands this, and prepares its students with not just academic skills but also people, and life, skills their students need for success.
The client is at the centre of everything a medical office administrator does, so client care is the backbone of the Medical Office Administrator program. As well as learning the hard skills of using Microsoft Office, typing 60 words per minute, medical transcription, taking a medical history or preparing a bill; students also learn the soft skills of communication, compassion and team-work.
Safety is also crucial not just for the client but also for the administrators themselves. Students are prepared the potential of a disease outbreak, working in an environment with sharps or chemicals, working ergonomically and dealing with stressful situations.
But what makes Evergreen unique as a training institution is not only what they teach, but how they teach it. Its greatest strength are its instructors who, like amazing sports coaches, stand behind their students and set them up for a promising career. Evergreen instructors are industry professionals with decades of experience. They have seen nearly everything and come across everything. They bring with them their career connections and networks. All this they pass all this on to their students.
Instructors also bring the clinic to the classroom – quite literally! Everyone has access to the same equipment as in the workplace, such as the latest software or a cardiogram. Students get to take everything they’ve learned in their course and put it to the test in mock reception scenarios run once a month. They get to make mistakes, find out where they went wrong and learn from it in a safe environment.
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Evergreen students come from all walks of life, from straight out of high school to out of the workforce to retrain. Those who are more experienced or show exceptional promise are able to act as a teaching assistant as part of the Peer Tutor Program. They work directly with other classroom members to make sure everyone can succeed. They also gain the recognition of taking on a leadership role with an official certificate and note on their resume.
With a medical office administrator diploma from Evergreen, the doors to a small private clinic with a few doctors, a walk-in clinic chain like MCI, a hospital, rehabilitation clinic, long-term care facility such as a nursing home, dentist’s office or even a clinical trial company are open. The future job possibilities are endless and Evergreen’s broad and inclusive program means that students can tackle any of them.
Evergreen College’s Medical Office Administrator program truly is real-world training. Real life and hard skills. Exposure to real scenarios. Real instructors with real-world experience and a real, genuine passion for their students. A real shot at success.

Evergreen College – A Host of Career Options in Hospitality Operations

In just one academic year you could be on your way to a rewarding and challenging career in the hospitality industry. Evergreen College offers a Hospitality Operations Diploma Program that prepares students for success. During this 55 week program you’ll spend 28 weeks in the classroom under the guidance of our devoted instructors who are equipped with years of experience.
You’ll also have the chance to see the hospitality industry in action, and put your in class learning to use with a 24 week co-op placement.
By the end of the 55 week program, proud Evergreen College graduates will be well prepared to start work in the industry with their Evergreen College Hospitality Operations Diploma and AHLA (American Hotel & Lodging Association) Hospitality Operations Certificate.
Hospitality Operations involves working in a variety of accommodations, luxury, food, and travel related establishments. No matter where you call your workplace, Evergreen College will equip you with the essential certifications for starting out in the hospitality industry as well as a solid foundation for exploring other job options and advancing further.
Many students who realize their true passion for hospitality decide to continue for one more academic year to earn their Hospitality Management Program Diploma at Evergreen College.
Our staff is always focused on student success, and through Evergreen College you’ll be able to easily access the necessary training to earn your CPR and First Aid, CPI (Crisis Prevention Intervention) Training, Food Handler, and Smart Serve Certificates.
In terms of mandatory certifications, all of our students will earn their First Aid, CPR, CPI (Crisis Prevention Intervention), Food Handler, and Smart Serve Certificates.
Evergreen College staff can assist you in acquiring your First Aid and CPR certifications. With 14-16 hours of training over two days you’ll be able to learn these valuable and highly transferrable skills.
CPI (Crisis Prevention Intervention) Training is also easily available to our students. Over the course of two days our student learn how to assess an escalating situation in various hospitality work environments, as well as how to intervene safely through an interactive workshop.
The training sessions focus on de escalating individuals in order to avoid confrontation, as well as team-based intervention methods. During the workshop you’ll learn practical and effective verbal and nonverbal techniques.
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CPI (Crisis Prevention Intervention Training) is a crucial part of working in the hospitality industry, as you’ll often be working with guests and clients. You will also be required to solve conflicts involving guests and clients. Adequate CPI skills will enable you to de escalate situations before they reach the point of crisis. Handling conflicts safely, quickly, and effectively benefits you, your establishment, and your guests.
Many careers in hospitality also involve serving or working with food. Therefore, earning your Food Handler Certificate is an essential part of the Hospitality Operations Diploma Program. Evergreen College will ensure that you’re prepared and have easy access to food handler training, which will teach you how to keep food preparation and serving areas sanitary and properly maintained in accordance with official and company standards
Through Evergreen College you’ll also be able to train with Smart Serve Ontario in order to earn your Smart Serve Certificate. This essential certification is approved by the AGCO (Alcohol and Gaming Commission of Ontario) and gives you the knowledge needed to serve alcohol in Ontario.
Smart Serve Certification is required for employment at most Ontario food and beverage establishments. Smart Serve training can be conveniently completed online or in person and typically takes three to four hours.
Hospitality Operations graduates do rewarding work in reservations, reception, and more, ensuring that all of your guests and clients have a seamless and positive experience.

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